FREE international shipping is available on all orders.
We ship to worldwide. Please provide us with full address and contact information for delivery.
As our standard delivery time, orders are shipped within 3-20 days after placed. Nevertheless, we endeavor to ship our orders as soon as we can whenever possible.
We have entrusted Hongkong Post and S.F. Express as the carriers for product delivery. We reserve the right to substitute another carrier of equal or lesser cost to deliver your order.
Orders are sent by carrier depends on the area and must be signed for upon delivery. If there is no one available to sign for a delivery, the carrier may contact you over the phone to arrange a re-delivery or other pickup arrangement at your convenience.
S.F. Express in Hong Kong and Macau
S.F. Express sends goods to addresses within Hong Kong including outlying islands (except P.O. Box addresses, some hotels and hostels, prisons, Crooked Island (Kat O), Grass Island, Lo Wu, Lok Ma Chau, Mai Po, Man Kam To, Po Toi, Ta Kwun Ling, Tung Lung Chau, Tung Ping Chau, closed areas in airport and Sha Tau Kok) and Macau.
Self-pickup service at S.F. Express Service Centers/S.F. Stores/S.F. Service Points/EF Lockers is available upon selection in checkout page.
Duties, Taxes and Customs Clearance Fees
All total purchase amount of order is excluded any duties, taxes and customs clearance fees (e.g. VAT or GST etc.), customers /recipients have responsibility to pay such additional charge(s) that imposed by their country if necessary.
*In the event of conflict between the English and Chinese versions of the above, the English version shall prevail.
**The Company reserves the right to change or modify the above delivery policy at its sole discretion without prior notice.